Overview

Welcome to dalprompt.com, a Digital Alchemist Labs platform. We are committed to providing you with the best possible service. This Shipping Policy outlines the shipping procedures and terms for all products and services offered through our website.

Digital Products

Since our primary offerings are digital courses, there is no physical shipping involved. Upon successful payment, you will receive immediate access to the course materials via email and through your account on dalprompt.com.

Access to Digital Content

Immediate Access: Once your payment is confirmed, you will receive an email with instructions on how to access your purchased course.Account Access: All purchased courses will be accessible through your account on our website. Simply log in to your account to start learning.

Support: If you encounter any issues accessing your digital content, please contact our support team at [email protected].

Physical Products (If applicable in the future)

In the event that we offer physical products (e.g., printed course materials, merchandise), the following policies will apply:

Shipping Locations

We currently ship to addresses within India. For international shipping, please contact our support team for more information.

Shipping Methods and Delivery Times

Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days.
Delivery times are estimates and may vary depending on your location and external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of the items and the delivery location. Free standard shipping may be offered for orders above a certain value. Check our website for current promotions.

Order Processing Time

Orders are processed within 1-2 business days.Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order status through the link provided in the email or by logging into your account on our website.

Damaged or Lost Shipments

If your order arrives damaged or is lost during shipment, please contact us immediately at [email protected] with your order details.We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns and Refunds

For digital products, please refer to our Refund Policy for details on refunds and cancellations.For physical products, items must be returned in their original condition within 30 days of receipt. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: [email protected]: +91-9241943339 (Customer Service Hours: Monday to Friday, 9 AM - 5 PM IST)

Thank you for choosing dalprompt.com. We look forward to providing you with exceptional service and quality products.